2-Year SquareTrade Warranty plus Accident Protection for Kindle Fire, US customers only

Friday, November 25, 2011

Technical Details

  • Accidental damage coverage starts on day 1 and lasts for 2 years from your Kindle purchase date (for pre-orders, accidental damage coverage starts after your device ships)
  • Extends mechanical and electrical breakdown coverage to the 2nd year of ownership
  • NO DEDUCTIBLES or fees for any claims made on your Kindle
  • Make up to 3 claims during the term of your warranty
  • Available for Kindles purchased on Amazon.com or from offline retailers within the last 30 days

Product Description

From the Manufacturer

2 Years of Accident Coverage for your Kindle

The vast majority of Kindle failures occur because of accidents. With the 2-Year Warranty + Accident Protection for Kindle, you are protected starting from day one if breaks occur because of an accident, for example:

  • Your child knocks it off a table
  • The dog chews it
  • You drop it in water
  • It gets stepped on

In addition to accidents, the 2-Year Warranty also covers you from all electrical and mechanical breakdown for an extra 1 year after the standard one year manufacturer warranty ends. This includes battery replacement if the maximum charge falls below one-half of the original potential.

Your 2-Year Warranty Coverage Includes:

  • 3 replacements over the 2 year term, with no deductibles or fees
  • Hassle-Free 2-day shipping both ways

Timeline for warranty coverage for Mechanical and Electrical problems, and for Accidental Breakage

SquareTrade – The Best Warranty Around

In business since 1999, SquareTrade is the largest independent warranty provider and the only warranty consistently rated 5 stars by consumers. We have over 100,000 fans on Facebook and a 5-star rating on Google Review


The Most Awarded Warranty for Service*: The Most Awarded Warranty for Service, Wininer 2011 Stevies Customer Service Award
*As rated by consumers across Amazon.com, ResellerRatings.com, and NexTag.com.


Why SquareTrade:
Top rated, great value, next day replacement

Easy Claims Filing

The claim process is painless - start by calling 866-374-9939, 6am to 10pm PST, 365 days a year.

The claims process is painless - call 866 374 9939 6am to 10pm PST 365 days a year

Advanced Exchange

SquareTrade will ship a replacement Kindle to you (same or newer model depending on availability). You will also receive a pre-paid shipping label to send back the damaged Kindle to the fulfillment center. A valid credit card is required on file to do an advanced exchange. If you don't return the damaged Kindle within 30 days, you will be charged the price of the replacement device.

Hassle-Free Warranty

SquareTrade has designed the warranty with your needs in mind. They make it easy for you to:

Cancel anytime Cancel Anytime: Within 90 days you may cancel for a full refund if you haven't claimed on your warranty. After that, you are reimbursed the unused part of your warranty - e.g., if you cancel your 2-year warranty after 12 months with no claims, you'll get 50% of your money back.
Transfer at No CostTransfer at No Cost: When your Kindle changes ownership or if you give it as a gift, just let us know and we will update the name on the warranty account.
Excellent Prices Excellent Prices: You get 2 years of accident protection for your Kindle at a price that is about 40% less than what you would find at other similar retailers.

Other Things You Should Know

  • Upon purchase, you will get an email. This is your official confirmation of a purchase. A welcome kit will also be sent via mail (for pre-orders, we will send the Welcome Kit after your Kindle ships). So as to offer an efficient customer experience, SquareTrade may also contact you about your purchase by telephone.
  • Please read the terms and conditions from the link at the top of the page. There is also a link to an easy to understand Service Agreement Summary.
  • Start Date: Warranty lasts two years from Kindle ship date. Your warranty plan begins on the date your Kindle shipped (or when your Kindle ships for pre-ordered devices) and is inclusive of the manufacturer warranty period. For pre-ordered products or items that are delivered late, call SquareTrade to extend your warranty plan to the actual shipping date. If you have an issue and are covered by the manufacturer at that time, you'll be directed to the manufacturer first.
  • For toll free assistance please call 866-374-9939, 6am to 10pm PST, 365 days a year. An agent is always happy to assist you.

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